Terms of service


Virayaah — Terms of Service

Overview

Welcome to Virayaah.

These Terms of Service ("Terms") govern your access to and use of the Virayaah website, online store, products, services, and related features (collectively, the "Services").

The Services are operated by Virayaah Enterprise, under the brand name Virayaah, and are powered by Shopify.

By accessing our website, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms and the policies referenced in them. If you do not agree with these Terms, please do not use our website or Services.

Please read these Terms carefully before placing an order.

1. Eligibility and Website Use

By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to provide accurate and complete information when placing an order or creating an account and to keep your information updated where necessary.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and for all activities carried out through your account.

Our website and Services may only be used for lawful purposes and in accordance with these Terms.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, sizes, colours, and other information displayed on our website are accurate and up to date.

However, colours and product appearance may vary slightly depending on your device, screen settings, lighting, or other technical factors.

Product availability, descriptions, pricing, and specifications may be changed or updated from time to time without prior notice.

We reserve the right to discontinue products or limit quantities available for purchase where necessary.

3. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted once it has been confirmed and processed by Virayaah.

We reserve the right to cancel or decline an order in circumstances including, but not limited to:

  • Product availability issues.

  • Pricing or listing errors.

  • Incorrect or incomplete customer information.

  • Suspected fraudulent or unauthorised transactions.

  • Circumstances beyond our reasonable control.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment processing procedures.

Please review your order carefully before completing your purchase.

4. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed, as reflected in your order confirmation.

You agree to provide accurate and complete billing and payment information for all purchases.

Payments are processed through third-party payment service providers. Virayaah does not directly store sensitive payment credentials such as card numbers, CVV numbers, or UPI PINs.

5. Returns, Refunds and Exchanges

Returns, refunds, cancellations, and exchanges are governed by our Return, Refund & Exchange Policy.

Please review the policy carefully before placing your order.

Return, Refund & Exchange Policy:
https://virayaah.com/policies/refund-policy

By placing an order, you acknowledge and agree to the applicable terms of our Return, Refund & Exchange Policy.

6. Shipping and Delivery

Orders are processed and dispatched in accordance with our Shipping Policy.

We make reasonable efforts to dispatch orders within the stated processing period. However, actual delivery times may vary depending on the destination, courier service, weather conditions, public holidays, service disruptions, or other circumstances beyond our reasonable control.

For complete information regarding order processing, dispatch, and delivery, please refer to:

Shipping Policy:
https://virayaah.com/policies/shipping-policy

7. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website and Services is handled in accordance with our Privacy Policy.

Privacy Policy:
https://virayaah.com/pages/privacy-policy

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our website is powered by Shopify, certain information may also be processed by Shopify and other third-party service providers as necessary to operate our online store, process transactions, provide shipping services, and support other website functions.

8. Intellectual Property

All content available through the Virayaah website, including but not limited to:

  • Brand name and logo

  • Product images

  • Product descriptions

  • Graphics and designs

  • Text and written content

  • Website layout and visual elements

  • Marketing materials

is owned by or licensed to Virayaah Enterprise and is protected by applicable intellectual property laws.

You may access and use our website for personal and lawful purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our prior written permission.

9. Third-Party Services and Links

Our Services may include links, integrations, or services provided by third parties, including payment providers, shipping partners, social media platforms, analytics services, and other technology providers.

Virayaah is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of any third-party service may be subject to that provider's own terms and privacy policies.

10. Prohibited Activities

You agree not to use our website or Services:

  • For any unlawful or fraudulent purpose.

  • To provide false, misleading, or inaccurate information.

  • To interfere with the security or operation of our website.

  • To attempt unauthorised access to our systems or accounts.

  • To copy, scrape, reproduce, or commercially exploit our website content without permission.

  • To upload or transmit malicious code, viruses, or harmful material.

  • To infringe upon the rights of Virayaah or any third party.

We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.

11. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping information, or other content.

We reserve the right to correct such errors and update information at any time.

Where necessary, we may cancel or modify an order affected by a material error. If payment has already been received for a cancelled order, the applicable amount will be refunded.

12. Disclaimer

To the extent permitted by applicable law, our website and Services are provided on an "as available" basis.

While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Virayaah Enterprise shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or Services, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes in our business, Services, or applicable legal requirements.

The updated version will be published on this page with the revised Last Updated date.

Your continued use of our website after any changes are published constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or your use of our Services shall be subject to the jurisdiction of the competent courts having jurisdiction over Gwalior, Madhya Pradesh, India, subject to applicable law.

16. Contact Information

If you have any questions regarding these Terms of Service, our products, orders, payments, shipping, returns, or any other matter relating to our Services, please contact us at:

Virayaah Enterprise
Brand: Virayaah
Address: 64 Manohar Enclave, Behind Balwant Nagar, Gwalior, Madhya Pradesh – 474011, India
GSTIN: 23SOWPS7237K1ZM
Email: contactus@virayaah.com

Important Policy Links

Privacy Policy:
https://virayaah.com/pages/privacy-policy

Return, Refund & Exchange Policy:
https://virayaah.com/policies/refund-policy

Shipping Policy:
https://virayaah.com/policies/shipping-policy

Virayaah Enterprise
Operated under the brand name Virayaah